At Tifosi Optics we have built our name through our customer service and standing behind our products 100%. Therefore, we will warranty any Tifosi sunglass against manufacturer’s defect for the life of the product with a valid proof of purchase. For just a $15.00 processing fee S&H included, Tifosi Optics will replace or repair any Tifosi Optics sunglass. Customers are asked to visit the Tifosi Optics website www.tifosioptics.com/warranty/ to fill out and print the warranty claim form and send it along with their sunglasses.
DISCLAIMER: THE WARRANTY PROGRAM DOES NOT INCLUDE PRODUCT THAT IS DAMAGED BY NORMAL WEAR AND TEAR, LOST, STOLEN, OR ANY OTHER DEFECTS DUE TO INAPPROPRIATE USE AND PHYSICAL DAMAGE INCLUDING: DROPPED, SCRATCHED, SAT ON, STEPPED ON, CHEWED ON BY YOUR PET, REGARDLESS OF HOW NEW THEY ARE. IN THESE CASES THE WARRANTY COVERAGE WILL BE VOID.
To place the claim, customers should mail the warranty claim form along with their sunglasses and a dated proof of purchase to:
Tifosi Optics, Inc.
Attn.: Warranty and Repair
1011 Industrial Blvd.
Watkinsville, GA 30677
Customers are encouraged to send their sunglasses by a traceable method (UPS, FedEx, etc.). Tifosi Optics is not responsible for lost packages.
Refer to www.tifosioptics.com for further information on warranty policy.
Prescription Warranty Information
Tifosi Optics warranties Direct Fit prescription lenses for one year against manufacturer’s defects. Direct Fit prescription lenses are guaranteed to be correct to the customer’s optometrist’s written specifications. Tifosi Optics is not responsible for miswritten prescriptions. Warranty claims for Direct Fit prescription lenses must be handled by the Tifosi Optics retailer through which the prescription lenses were sold. Tifosi Optics warranties prescription adapters against manufacturer’s defects. Prescription adapters cut by Tifosi Optics partners are guaranteed to be correct to the optometrist’s written specifications.
Tifosi is committed to helping you foster good relationships with your customers. If a customer brings a warranty claim to your retail location, please feel free to contact Tifosi to handle the claim directly. For full details on the Tifosi Optics Limited Lifetime Warranty offered direct to consumers, please visit www.tifosioptics.com/warranty/.
* May not apply in all countries due to various laws and regulations.